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Bicycle without Pain?

Update, January 21, 2011: I got a new, wider bike seat and tried it out today. My ischial tuberosities are touching down on the padded part of the seat instead of the edges. MUCH better! The seat (or saddle) is the “Large Wide Size Sofa Gel Comfort Style Bike Seat” from amazon.com.

Large Wide Size Sofa Gel Comfort Style Bike Seat

Large Wide Size Sofa Gel Comfort Style Bike Seat

 
 
 
 
 
 
 
 
 
 
 
 
 
I Want To Ride My Bicycle
I Want To Ride My Bike
I Want To Ride My Bicycle
I Want To Ride It Where I Like
Fat Bottomed Girls They’ll Be Riding Today
So Look Out For Those Beauties Oh Yeah

I just want to ride my bicycle without pain. I’ve tried a variety of seats and seat cushions, but none allow me to ride for any length of time. I often follow my husband on his marathon-training runs, which can last for hours. It has been two days since I followed him on a 13-mile run, yet sitting down still hurts! Bike seats are just not made for fat-bottom girls!

Bike saddle manufacturers seem to assume that everyone who rides a bike is rail thin with 32” hips or less. Those of us who are trying to lose weight aren’t there yet, and we certainly aren’t racing, so we don’t need a narrow racing saddle. What we need is a wider saddle to fit the width of our sit bones. Especially for those of us who have had children—the pelvis widens during pregnancy to accommodate the baby’s head during child birth. My widely spaced sit bones sit on the edges of my so-called women’s saddle. This position is not comfortable for long rides.

Ideally you’ll find a seat with a rear shape that fits the width of your ischial tuberosities…your sit bones. These are the 2 points you feel when sitting on a curb. The right saddle will support and cushion you in just the right spots.

http://www.bicyclewarehouse.com/buyers-guides/are-you-riding-the-right-bicycle-saddle-pg481.htm

Ischial tuberosity pain is a “common occurrence in bicycle riders [resulting] from the weight on the saddle being born by the ischial tuberosity.” Bicycle shorts do not solve this problem. I’ve tried the ones with padding in the crotch area, but that’s not the area that hurts. Well, that area does get very numb if I wear padding there. The solution, therefore, is a wider saddle. Much wider. Maybe something like this:

mower seat

That’s a seat for a riding lawn mower! Doesn’t that make sense? Something that you’re going to sit on for 2 hours ought to be fully supportive and comfortable. I just need to figure out how I would fit it to the stem that holds the saddle. (Yes, I realize people would point and laugh at me.)

Meanwhile, I’ve ordered yet another bike saddle from amazon.com that claims to be wide enough even for my widely spaced pelvis bones. I’ll let you know how that works out.

New Year’s Resolutions

Every year for the past 25-ish, my New Year’s Resolution has been to “get healthy.” Anyone who knows anything about making goals would say that “get healthy” is too broad of a goal. For you to have any chance at achieving a goal, it has to be broken down into smaller, manageable goals. So this year, my main goal/resolution is to get at least 30 minutes of aerobic exercise every day. Which still is probably too broad. Maybe it should be, “Get out of bed every morning at 6 am, put on workout clothes and shoes, and get on the treadmill (in the winter, when it’s still dark at 6 am) or take the dogs for a walk.”

Why running?

My husband, Bill, started running 2 years ago. He weighed about 230 pounds. Now he weighs about 160. He did that by running. He used myfitnesspal.com to track his diet. He discovered that he never eats enough because he’s always running! He’s run 3 marathons and 14 half marathons, so he’s always training for something. I often follow along on my bike, but 8 mph isn’t much of an aerobic workout. (The muscles of my legs and butt get a workout peddling up hills, though. If you don’t believe me, try it. Park your bike at the bottom of a steep hill, then peddle up the hill.) Obviously, running has worked out well for him. Not only has he lost fat, he also lowered his total cholesterol, raised his “good” cholesterol, lowered his triglycerides, lowered his blood pressure, and so on. In other words, he “got healthy.”

Meanwhile, I’ve been watching what I eat (mostly), cutting simple carbs, eating more fruits, vegetables, salads, etc., and trying to exercise enough to actually raise my heart rate and burn some fat. But that’s not enough. After a woman gets to “a certain age,” her metabolism slows down, especially if she took a 25-year break from exercise and got a desk job! To get the metabolism started up again, I need to run.

Learning to run again

No one who hasn’t run for 25 years is going to run a marathon. Or even a 5K. First you have to walk. And walk. And walk. That takes time and is usually quite boring, unless you live near a nice state park or a beach board walk, which I don’t. Getting motivated to walk for 30 minutes at 6 am when I’d rather sleep for 30 more minutes is difficult. To help with that, I bought Run Your Butt Off! a book from the editors of Runner’s World magazine. In Run Your Butt Off!, Sarah Lorge Butler, Leslie Bonci, and Budd Coates take you from not running at all to running 30 minutes over 12 “stages.” (Not 12 weeks, because each stage might take you more or less than a week.)

In the first stage, you just walk non-stop for 30 minutes. If you can do that 3 or 4 times in a week, you’re ready for the next stage, which is walking for 4 minutes, then running for 1 minute, and repeating that four more times. In each subsequent stage, you walk less and run more (2 minutes, then 3, and so on), until the final stage in which you run non-stop for 30 minutes. They offer helpful advice for both weight loss and running, and “coach” you through each stage. Just reading the first few chapters is motivating and puts you in the “get healthy” mindset.

Finding the time to run

In the first chapter of Run Your Butt Off! they discuss the number one reason people don’t exercise regularly—no time! The author writes, “You don’t blow off going to work every morning, nor should you skip your exercise appointment.” That’s true—but I won’t get fired if I don’t exercise. (However, studies show that healthy, attractive people tend to get and keep jobs more than unhealthy and unattractive people. Not fair, but true.) The running coach in the book, Budd, comments that it drives him crazy when the parents at his son’s gym practice complain about not having time. He runs while his son is practicing and says, “If you’ve been sitting here for an hour, you have time to run!” He has the same mentality as my husband—“my run is more important than watching my son practice.” I never enjoyed sitting out in a field watching my sons’ soccer practice, but I know they appreciated my being there. Most moms can relate to this excuse, and instead we try to fit exercise into our time (as if we have any!), not our family’s time. And if that means getting up an hour earlier, then that’s what we have to do.

In conclusion…

I’m struggling with whether I want to post “before” pics and measurements—I wouldn’t want to gross you out and scare you off! Over the next 12 weeks, check in here with my blog now and then to see how I’m doing (and “Like” or “+1″ me to up my stats!). Maybe I’ll post pics and measurements. Maybe I’ll post some tips and tricks that I’ve learned along the way that might help you “get healthy,” too. Maybe in 2012 I’ll be running in the Las Vegas Rock ‘n’ Roll Marathon! (OK, maybe just the Family Fun Run.)

Listening to the news coverage of Hurricane Irene is giving me a headache:

“Sports Events Impacted by Irene”
“Business Impacted by Irene”
“updates from governors and emergency managers in impacted areas”
“travel impacted by Irene”
“millions could be impacted by Irene”
“How you can help turtles impacted by Irene”

I was taught that wisdom teeth can be impacted and meteorites can impact the Earth, but people are “affected.”

I think the problem comes from people’s confusion over “affected” and “effected.” (To review the difference, see http://writeriam.blogspot.com/2009/11/review-of-american-english-grammar.html.) Just like “who” and “whom,” no one is going to convince native English speakers that there is a difference between impacted and affected. And even the Chicago Manual of Style says that it’s OK to use impacted in this way. When it comes to informal speech or writing, pretty much anything goes, as long as your audience understands you. But formal writing is different. My definition of formal writing includes user guides, journals and newspapers, white papers, really any sort of business writing, and certainly academic writing.

According to most dictionaries, “impact” is a stronger word than “affect,” indicating “strike forcefully” (as in a meteorite) or to “fix firmly by packing or wedging” (as when a molar is unable to breach the gum surface). But they also list the definition “to have a direct effect or impact on” which is how most news sources and marketing writers use it. (Really? “Impact” means to have an “impact”?)

My main complaint with using impact(ed) in place of affect(ed) is that it is over used. While watching the news this morning, a reporter was describing an area affected by Hurricane Irene. She used impact and impacted in almost every sentence. At least change it up a bit and use different words to make it less grating on the ears.

Well, my ears, anyway. I know I’m unusual. When I write or edit for my job, I try to remove most of the instances of impact, simply because it sounds/reads bad if you use the same word over and over (unless you’re writing poetry or songs). Here’s an example of academic writing that overuses the word, from http://sciencepolicy.colorado.edu/socasp/weather1/pielke.html

Most people wouldn’t notice that and couldn’t care less. However, when I read writing like the example above, the message is lost on me, because I’m focused on what I would consider to be errors.

You know how sometimes you’re reading something and you stop, then read it again, and maybe again, before you can understand what the writer is trying to say? That’s noise. When you write or edit, your mission is to generate a message that is clear and concise and has no noise that would distract your readers from the message. Impact screams out at me from the page, radio, or TV so loudly that I have forgotten what the story was about.

Did you know that someone was actually paid to research and discover the fact that women blink twice as often as men! I don’t think any technical writers were in that study. As a technical writer, I sit at a desk all day, rarely having the occasion to move anything but my head, eyes, hands, and arms. When I’m really focusing on something, I even forget to blink! I have alternating “runny” and dry, tired, red eyes.

I decided I need a reminder to stop working, stand up, move around—and blink! Microsoft Outlook does not have a way to set hourly reminders, but you can click Snooze > 1 hour each time a reminder appears; however, I’m more likely to click Dismiss. I didn’t want to bring an egg timer to work and have a loud DING go off every hour (I work in a cubicle). And if I set my phone alarm to go off every hour, that would be just as annoying to those around me. (If I set the alarm on “vibrate only,” I would probably assume it was a text message and ignore it.)

After some Googling (and finding some unhelpful advice to install a free program—on my work computer), I discovered a sane and doable solution: Windows Task Scheduler!

Using Task Scheduler, I created a task to pop up a reminder message every hour. Task Scheduler allows me to define the text that appears in the message box, when to start the task, when to finish the task, and how often to pop up the reminder.

I’ve provided the instructions below (Windows 7) for my fellow zombie cubicle ranchers. You need the proper privileges on the computer, of course.

To create an hourly reminder in Windows Task Scheduler

  1. Click Start, then in the search box type Schedule Tasks. (It will probably appear just by typing Sch.)
  2. In the list of programs, click Schedule Tasks. The Task Scheduler appears.
  3. In the Actions (right) pane, click Create Basic TaskThe Create a Basic Task Wizard appears.
  4. Type a Name and Description for the task, then click Next. The Daily page of the wizard appears.
  5. Specify when the task it to Start and how frequently you want the task to Recur, then click Next. The Action page of the wizard appears.
  6. Click Display a message, then click Next. The Display a Message page of the wizard appears.
  7. Provide the Title and the Message that you want to appear on the message box, then click Next. The Summary page of the wizard appears. The Summary page displays the details of the task.
  8. Select the Open the Properties check box, then click Finish.
  9. Click the Triggers tab.
  10. In the Start boxes, set the date (if different from today) and the time. I set mine at 9 am.
  11. In the Advanced settings area, select the Repeat task every check box and set it to 1 hour.
  12. Click OK.
  13. Click OK again to complete the task. The new task appears in the list of tasks in the center pane of the Task Scheduler.

After you’ve created the task, you can make changes to it, test it, disable it, or delete it.
To edit, disable or delete the task

  1. Open the Task Scheduler.
  2. In the Active Tasks area, double click the task. A list of active tasks appears.
  3. Right-click the task, then click the action that you want to perform:
    • Run—Allows you to run the task to ensure that it is working the way you want it (instead of waiting for the clock to run out).
    • End—This stops a task that is in progress. Won’t need it for timed tasks like this one.
    • Disable—Prevents the task from running until you enable it. (If you right-click a disabled task, this option changes to Enable.
    • Export—Allows you to save the task to a file, and then you can import it into another computer.
    • Properties—Opens a Properties dialog in which you can edit the task.
    • Delete—Permanently removes the task from the Scheduler.

And there you have it—an hourly reminder! Every hour on the hour a message pops up to remind me to get up and move!

This was a “Note” I posted on Facebook but decided to move it here so that my blog looks less sparse.
——————-
Update, June 4, 2011

He survived his second year–yay! Home for the summer and working/going to summer school. Good to have at least one motivated child!
——————

My son is in his second year of college at A&M. The second year seems to be the most challenging–that’s when Son#1 gave up and came back home. A lot of people that age are going through the same thing, so I thought I would write about my “college experience” (20 years in the making!). (This is the condensed version. I could write a novel series about it!)

I know you hate to hear “when I was a kid” but here it is anyway. When I was in high school, I wanted to be a translator at the UN. I did very well in Spanish (although you wouldn’t know it now) and thought it would be fun (except for the living in NYC part). My parents refused to pay for my college–girls who grew up in the 70s were supposed to get married and have babies, not careers!–so I joined the Air Force. In my senior year of high school, I worked as a janitor in one of the buildings downtown, and I cleaned the computer floor. At that time, computers were big behemoths (“main frames”) with keypunch cards, mag tape units, teletype machines, and huge hard drives called “RapidAccess Disk” or RAD, as big as a stove! (RAM was cabinets and cabinets full of cards with wire-wrapped magnets!) I often talked to the computer people on the floor who always worked late, so when I talked to the AF recruiter and he asked me what I wanted to do, I said, “Something with computers.” So I went to AF tech school to be a “digital flight simulator specialist” which is basically an electronic technician. I worked on the FB-111A simulator which was controlled by a 3 mainframe computers. Very fun job to have, because I also got to “fly” the simulator. I had to fly it to replicate whatever problem the pilot had written up. (e.g., if he said, “The BDHI sticks at flight level 3000 when I turn to heading 230,” I had to “take off,” go to 30,000 feet, and then turn to heading 230. Then fix whatever I thought the problem was, and try it again.) When I got out of the Air Force, I got a job at Hughes Aircraft working on a Navy system installed on aircraft carriers–which is how I met Bill. He worked on the same system. (They called us when the sailors couldn’t fix it–HA HA!) So, naturally, when I went to college, I thought getting a degree in Electrical Engineering or Computer Science would make sense, right? Every semester while I was in the AF, I was also in college, taking a class here and a class there–and letting them pay for 80% of the tuition. I got my general AA degree from UNH and an AAS in Training Devices (electronics and flight systems) from CCAF. But getting a BSEE meant a lot of math–PAST Calculus 3, etc. I had no problem with electronic circuits, binary/octal/hex, computer stuff, and doing the math if I had the formula written down, but I did have a problem remembering the formulas. I gave up and switched majors from BSEE, to BSCS, to BS Chemistry (I thought Environmental Engineering would be awesome), back to BSEE, then finally BA Communication. (BA, because I no longer needed math or science.) I also no longer needed any electives, because I had twice the credits I needed for my degree.

So what I’m saying is that MANY people change majors more than once. You just have to take the undergrad classes that can apply to about any degree, and hopefully during that time something will pop out at you that you’d really like to do for a career. For me it was writing–and I’m still doing “something with computers”!!

One of my tasks for slow periods at work is to troll the User Forum to read what our customers are having problems with. Each time we release a new version, there are plenty of posts to keep me busy. If I had any sort of ego, I would be severely depressed reading some of the posts that say “the documentation sucks”! OK, it doesn’t happen often, but it happens. And almost every time I read or hear that, I can point the complainer to the exact topic that they didn’t bother to read before stating that the documentation sucks. Yeah, you are correct—the search sucks. It’s not Google search. And yes, when you call tech support, we have a great group of guys who can hold your hand as you walk through the tedious process of creating a chained certificate. But before you blame the documentation, at least make an attempt to read it. All of it! Scroll through the Contents or Index, or type text in the help’s Search box (NOT GOOGLE) and press ENTER. That word got no results? Try another one! Read a few results to maybe clue you in to what words you should be using. Try those words. Read a few topics. You might learn something. You won’t waste your time, because next time you have a problem, you might need that exact information.

Why does documentation “always suck”? Below are several reasons:

8) Too many cooks in the kitchen. You’ve hired a technical writer who is both technical and a writer (yeah, doesn’t always work that way), and yet everyone wants to tell her how to write. Let her write it. She knows end-users better than you think and has experience writing to that audience.

7) Several different locations are available from which the end user tries to get help: in the application, online, PDF, knowledgebase, user forum…and that’s just the locations we can control! Something is bound to get lost in the shuffle—or too much salt added to the soup, to continue the “cooks” cliché.

6) Companies like to save money. Why would they hire a highly-paid programmer to spend his day writing documentation? And if he’s a programmer, why would he want to? Besides, developers tend to be very advanced in their field and talk way over the customer’s head. (“Everyone knows that!”) The customer wants to know “what grade of oil should I use in my car this winter?” not “how does the internal combustion engine work?” (Note: I have met programmers who write very well to an end-user audience. But they are rare. Many write “to please the teacher” rather than to have their communication understood.)

5) Companies like to save money. They are likely to hire “Bob’s cousin, Milly who’s really good with Word” as their technical writer. Sadly, Milly barely knows how to lock her keyboard, has never used a help-authoring tool, and certainly doesn’t know how to install beta, undocumented software on a virtual image. The developers then, begrudgingly, write most of the documentation—-which is way over the head of their customers and Milly.

4) And by the way, companies like to save money. They often hire someone who not only cannot install and use beta, undocumented software on a virtual image, but also cannot write complete, lucid sentences. At those times when the technology is way over her head, a good technical writer can identify the nouns, verbs, and objects in the sentence, put them in the correct order, and actually make sense of it; or she can bug the developer until he explains it to her in plain English.

3) Developers are busy and don’t want to document how to use their product. “Why, my product is very user friendly and intuitive! We don’t need a user guide!” This is where the technical writer’s interview and annoyance skills come in handy. A developer will eventually get tired of her questions and actually provide helpful information to a technical writer. (He would just blow Milly off, because she wouldn’t understand anyway.)

2) Sometimes (OK, usually), the release cycle is more important that the documentation. The documentation is delivered and signed with help content that is a week or more old. (A lot can change in a week of QA!) In my case, I update the online help and knowledgebase as new issues come to light. (See number 7.) But I’m occasionally left out of the change loop.

1) And finally, the number one reason documentation sucks is that it sits unused. The customer doesn’t want to “bother” to read the whole user guide, which could be thousands of topics. Average Joe Customer wants to click Help and have a window appear with a hand that reaches out from the monitor, types the information that he needs to specifically answer his question, and pats him on the back, telling him it will be OK. Dream on Joe. You have to work harder than that.

Here are a few Frequently Asked Questions about Help documentation:

Why did you put THAT in the help? Everyone knows THAT!
Nope, sorry, Mr. Engineer, but not everyone knows how to find the capacitive reactance of a parallel circuit, even if you think it’s a prerequisite to using our product. While we’d like to believe that everyone who uses our product is at least as smart as you, the truth is, we aren’t.

Why didn’t you put THAT in the help?
Because I document *our* product, not Microsoft’s, Oracle’s, and Java’s. Granted, there are some situations that warrant repeating information from their help in our product’s help, such as when configuring their product a certain way will make our product not talk to their product. But they have their own technical writers who have worked hard to make their help available to you at publicly available links, so you should use it.

Why can I never find anything in the help?
Let me state this as kindly as possible: you don’t know how to search. Before computers, searching talent was reserved for librarians, and we counted on them to find things for us. (Inside every good technical writer is the heart of a librarian.) Now we count on Google to find things for us. Sadly, Google has not penetrated every database in the world—yet—so until they do, we must use our own search skills to find the information we need. And, yes, it can be a challenge at times. If you have honestly searched every possible search word you can think of to find what you want (e.g., script, bat, VB, batch…) and still can’t find what you need, send an email to the technical writer of that Help documentation or the product’s user forum and say “I searched for “X” in the help using these terms ‘blah, blah, blah’ and couldn’t find it.” Then I can add those key words to the relevant topics so that next time you will be able to find the right topic. Another point: the application’s Help is written for the average user of that product. If you can truly “never find anything” then perhaps you are an advanced user and should instead search the knowledgebase or user forum, or call technical support?

How can I read the help before I install, if installing the product installs the help file?
GOOD question! I’ve been asking product managers that for years. Well actually what I ask is, why do I need to include installation instructions when no one reads them until after they install, if ever? In my case, the installation Help files are also publicly available online, so you can, if you were so inclined, read the installation instructions online before you install the product. (HINT: Put an “install.txt” file with the installer download!) If you pay extra for technical support, I’m sure the company will hold your hand while you install their product and help you avoid any bumps in the road.

There is so much repetition in this help file, it’s ridiculous!
OK, Grandma, calm down. This is called a “help file,” and the reader can jump into the story at any part in the story. In fact, it’s not a story at all. There is no beginning, middle, or end. It’s a collection of “how to” topics, not a novel. So when Mr. Admin is trying to create a user and starts banging his head against his desk because he can’t figure it out on his own, he can click “Help,” search for “how do I create a user?” and then read a topic called “Creating a User.” He doesn’t want to know why to create a user. He doesn’t want to know what happens at the application level when the user is created. He doesn’t want to know where in the database the user is stored. Right now, all he wants to know is, “how do I create the doggone user?”

(And while you’re laughing because I formatted a sentence in the helpwith red, bold text, know that I did that because when it was regular, black text, no one would read it. They would scan right past it. I have yet to make it blink, however.)

Introduction

My degree is in communication, so I’ll start with a basic theory of communication. In simple communication, there are a minimum of four components: sender, message, medium of transmission, and receiver. A fifth component is often, unintentionally, introduced: noise. Rules of grammar, spelling, punctuation, and usage are an attempt to reduce the noise in communication.

Note: Many “rules” that we learned in school were actually style choices that were printed in books and then set as “rules.” Feel free to break some of these rules in your writing, but never forget your audience.

American vs. British English

Why do I say “American English”? Aside from the commonly known differences in terminology (bonnet vs trunk, torch vs. flashlight, lift vs. elevator), American English and British English have several differences in basic grammar and punctuation. For example, in American English, a comma always, always, always goes inside the quotation marks (unless doing so would confuse the reader). Similar rules apply to other punctuation in or out of quotation marks, and the types of quotation marks used (single or double). In British English, you will also hear phrases such as “The team are meeting to decide on the next play.” In American English, group nouns such as team are treated as singular. So, the same phrase in American English is, “The team is meeting to decide on the next play.” (I hear the narrator on “Mythbusters” often saying, “the team are” and it drives me batty!!) There are numerous websites dedicated to the differences between American and British English, so I won’t provide all the gory details here; just be aware that the information below is reflective of American English usage.

Grammar is:

  • The study of the way the sentences of a language are constructed
  • The establishment of rules based on norms of correct and incorrect language usage
  • Knowledge or usage of the preferred or prescribed forms in speaking or writing

Common Errors

  • Relying too heavily on spell check
  • Relying at all on grammar check
  • Not reviewing your work
  • Writing the way you speak
  • Believing that since you’ve “seen it that way before” it must be correct

Spell Checker

Spell check only checks the spelling of words; it doesn’t know if you’ve chosen the correct word. I suggest leaving the spell check feature turned on, however, so that typos are underlined in red for your attention (in Microsoft Word). (When in doubt, use a dictionary–or hire a tech writer!) Below are several words that are often misused.

Word Meaning
accept, except accept: to admit or agree; to regard as normal or usual, true, or right; to take in stride [a verb]; except: to exclude; an exception to [preposition]
affect, effect affect: to influence, to pretend (verb) “to affect change”; effect: a result (noun), to accomplish or bring about (verb) “to take effect”
alternately, alternatively alternately: in turn; one after the other: “We alternately spun the wheel in the game.”; alternatively: on the other hand; one or the other: “You can choose a large bookcase or, alternatively, you can buy two small ones.”
all ready, already all ready: all is ready; in a state of readiness; already: existing, completed
all right, alright all right: [correct form]; alright: [incorrect form]
will, shall will: to promise, to require to; shall: to make an absolute promise (a stronger form of will)
advise, advice, inform advise: [verb] to offer suggestions; advice: [noun] an opinion or recommendation; official notification; inform: to provide information
between, among between: for two things [as a general rule]; among: for more than two things [as a general rule]
biweekly, semiweekly biweekly: once every two weeks; semiweekly: twice each week
can, may can: is able to, is capable of; may: has permission to
compliment, complement compliment: to praise; to say something favorable, kind, or flattering; complement: something making up a whole; work in accord with; suit well
comprise, compose comprise: to include or contain “The whole comprises the parts.” (The phrase “is comprised of” is always poor usage.); compose: to form by putting together”The parts compose the whole.”
continual, continuous continual: repeated frequently, lasts but with breaks or pauses; continuous: without interruption
discreet, discrete discreet: prudent, knowing when to be silent; discrete: separate, disunited, discontinued
further, farther further: more, additional (to further an idea); farther: distance
fewer, less fewer: a number; fewer than 10 items; less: a quantity or volume; less water
imply, infer imply: to suggest or hint [done by the speaker]; infer: to surmise or conclude [done by the listener]
insure, ensure, assure insure: to protect; ensure: to guarantee; assure: to pledge or make safe [used with people]
lie, lay lie: to recline in a prone position [used with people]; lay: to put or place [used with objects]; Lay is transitive, associated with a direct object — “Lay that pencil down.” “Yesterday, I laid that pencil down.” “That pencil has been laid down.” Lie is intransitive—“Lie down.” “Last night, I lay down.” “It was my plan to have lain down already.
like, as like: similar to [a literal comparison]; as: in the same degree or amount
precedence, precedents precedence: precedes or comes first; takes priority over; comes before; precedents: plural of precedent; a standard or norm, or a significant event that is a turning point
principle, principal principle: a fundamental law, doctrine, or assumption [a noun]; principal: most important or influential [an adjective]
regardless, irregardless regardless: in spite of, without concern; irregardless: no such word! Do not use it! (“without without regard”?)
stationary, stationery stationary: solid, unmoving; stationery: a piece of paper
that, which that: preposition used with a dependent clause that contains essential information; which: prepositions used with an independent clause that contains nonessential information
a while, awhile a while = noun phrase “A while later…”; awhile = adverb “Sit for awhile longer.”
since, because since should be used only to refer to time; because: by reason of; EFFECT, because CAUSE
regrettably, regretfully regrettably: unfortunately; regretfully: full of regret
persuade, convince persuade: motivate someone to do something; convince: lead someone to understand or believe
may, might may is factual or possible (or permission); might is hypothetical
libel, slander libel is written defamation; slander is spoken

Grammar Checker programs

Here is an example of a sentence that was marked by grammar checker as having errors:

The managers of the organization meet each morning.

Grammar checker suggested the writer should use meets instead of meet; however, meet applies to managers, not organization, so “managers meet” is correct, not “managers meets.” Grammar checker assumes the writer will place modifiers next to the words they modify, which is normally a correct assumption.

Usage

Many words and phrases are misused so often, we sometimes forget which is the correct usage.

Incorrect Correct
Please try and finish the report on time. Please try to finish the report on time.
The report simply alluded to the problem, rather than stating it clearly. The report simply eluded to the problem, rather than stating it clearly.
The discrepancy in the report eluded the author. The discrepancy in the report alluded the author.
The wind tunnel did not effect her hair style. The wind tunnel did not affect her hair style.
(affect is a verb)
What affect did it have? What effect did it have?/What was the effect?
He was already to start work on the project. He was all ready to start work on the project.
He was ready to start work on the project.

different from vs. different than

In formal writing, the preposition from is used with different.

  • The fourth-generation computer is different from the third-generation computer.
  • Different than is acceptable when it is followed by a clause.

Than vs. Then

  • Than is used for comparison: One is smaller than two.
  • Then is used for time: First I’ll go home, then I’ll put my feet.

Whom vs. Who

If you can use him/them, you should use whom:

  • Do you need to call him?
  • Whom do you need to call?
  • You need to call them?
  • You need to call whom?
  • “Who ya gonna call? Ghostbusters!” s/b “Whom ya gonna call?” But in this case, its obviously informal communication.

Who, Which, That

Who refers to persons. That and which refer to animals and things. That, rather than which, should be used with restrictive clauses.

Hint: If you can surround it with commas, use which.

Compare:

After John left his house, which is on the corner, he went straight to work. (nonrestrictive)
A company that diversifies often succeeds. (restrictive)

Latin Words and Phrases

ad hoc (for this) no hyphen: The ad hoc committee will meet this Thursday.

per diem (per day) no hyphen: The field service reps will be paid $30 per diem.

i.e. (id est, that is): The big dog (i.e. the Golden Retriever) is sick.

e.g. (exempli gratia; for example, such as): Big dogs (e.g. Golden Retrievers and Great Danes) make great family pets.

sic (thus) verbatim: “I aint gonna (sic) do it!”

Mixed Construction/Parallel Sentences

Mixed construction occurs when a sentence contains grammatical forms that are inconsistent with one another.

  • I will check your report, and then it will be returned to you. (active to passive voice)

To make it parallel, change it to:

  • I will check your report, and then I will return it to you.

The bulleted list that follows is not parallel:

The following recommendations were made regarding the position statement:

  • Stress that this statement is for all departments
  • Start the statement with “If the company”
  • The statement should emphasize that it applies both to department managers and staff
  • Such strong words as obligation, owe, and must should be replaced with words that are less harsh

To make it parallel, make each bullet an imperative (do this, do that):

The following recommendations were made regarding the position statement:

  • Stress that this statement is for all departments
  • Start the statement with “If the company”
  • Emphasize that it applies both to department managers and staff
  • Replace such strong words as obligation, owe, and must with words that are less harsh.

Note: In a list, use bullets for steps that do not have to be completed in any particular order. Use numbers ONLY if the steps must be completed in that order:

  1. Open the microwave door.
  2. Insert food.
  3. Close the door.
  4. Select cook time.
  5. Press Start.

Where possible, only put one step per bullet. If there is only one item, it should not be in a bullet. Either make it into a sentence or note, or add more bullets.

Sentence Structure

Identify the parts of speech in the following sentence: John often throws beach balls with his feet.

Subject Adverb Verb Adjective Direct Object Prepositional Phrase
John throws balls
John often throws beach balls with his feet

(Compare: The beach balls were thrown by John. Balls is now an indirect object.)

Conjunctions

A coordinating conjunction is used to join parts of a sentence or to separate clauses that are equal in rank. Using coordinating conjunctions makes the reading more smooth, less choppy. For example: He was angry. He got over it. He was angry but he got over it.
  • and
  • or
  • but
  • for
  • nor
  • yet
  • so
Correlative conjunctions are coordinating conjunctions that are used in pairs. Correlative conjunctions need parallel sentence elements. For example: He was not only handsome, but also very intelligent.
  • either, or
  • neither, nor
  • not only, but also
  • both, and
  • whether, or
Subordinating conjunctions connect sentence elements of varying importance. Although no one will actually follow her advice, she spent hours putting together the grammar presentation. The phrase “Although no one will actually follow her advice” is subordinate to the phrase “she spent hours putting together the grammar presentation.”
  • Most common are:
  • so
  • although
  • after
  • because
  • if
  • where
  • than
  • since
  • unless
  • as
  • before
  • though
  • when
  • whereas

Dangling Modifier

Phrases that do not clearly and logically refer to the proper noun or pronoun are called dangling modifiers. They are usually caused by overuse of the passive voice.

  • While eating in the cafeteria, the computer malfunctioned. (Was the computer eating in the cafeteria?)
  • While the operator was eating in the cafeteria, the computer malfunctioned.
  • The man rented a house with his son, which cost $400 per month. (Did the son cost $400/month?)
  • The man and his son rented a house for $400 per month.

Pronouns

Personal pronouns refer to the person(s) speaking or being spoken to or about. I am very tired right now.
  • its
  • them
  • they
  • his
  • he
  • your
  • you
  • mine
  • me
  • I
Demonstrative pronouns must have an antecedent. I keep finding typos in this presentation. (Presentation is the antecedent, i.e. the word to which “this” refers.)
  • this
  • that
  • these
  • those
Relative pronouns link a dependent clause to a main clause. I am the technical writer who created this presentation.
  • who
  • whom
  • which
  • what
  • that
Interrogative pronouns ask questions. Who am I?
  • who
  • whom
  • what
  • which
Indefinite pronouns specify a group of person or things rather than a particular person or thing. All good things must come to an end.
  • all
  • any
  • another
  • each
  • both
Reflexive pronouns indicate that the subject of the sentence acts upon (reflects) itself. (See examples below this table.)
  • myself
  • yourself
  • himself
  • herself
  • oneself
  • themselves
  • ourselves
  • itself
Intensive pronouns act like reflexive pronouns but give emphasis to their antecedents.  I myself asked the question.
Reciprocal pronouns indicate the relationship of one item to another. People should always respect one another.
  • one another
  • each other

Compare the following sentences that use personal pronouns:

Incorrect Correct
Me and him went to the store.(Me went to the store?) He and I went to the store.I went to the store.He went to the store.
He went to the store with she and I.He went to the store with she.He went to the store with I. He went to the store with her and me.He went to the store with her.He went to the store with me.
Please call my assistant or myself to make an appointment.Please call myself to make an appointment? Please call me or my assistant to make an appointment.Please call me to make an appointment.

Personal pronouns and gender-specific wording

There is no singular personal pronoun in English that refers to both sexes. He is traditionally used when the sex of the antecedent (the noun that he refers to) is unknown. The use of a masculine pronoun (he/his) to refer to both sexes can be offensive. It is better to rewrite the sentence in the plural or avoid use of a pronoun altogether. (Many American and English writers [Shakespeare, Shelley, Dickens] have used they and its forms to refer to singular antecedents, but it’s considered a “no-no” by many editors.)

  • The engineer cannot do his job until he understands the concept.
  • Engineers cannot do their jobs until they understand the concept.
  • The technician should take care in choosing his equipment.
  • The technician should take care in choosing equipment.
  • If we hire another nurse, she could help us complete the task.
  • Hiring another nurse would help us complete the task.

While we’re on the subject of offensive phrases…

Based on a survey of 7,500 managers and executives enrolled in writing programs, the following phrases were deemed offensive:

  • “To be perfectly honest” suggests that everything else has been dishonest.
  • “Needless to say” contradicts whatever follows, so skip it.
  • “Enclosed herewith, please find” is wordy and dated; substitute “enclosed is” or “enclosed are”
  • “As you know,” “as you are aware,” “as per our conversation” are unnecessary and may sound insulting; omit them.
  • “I am writing this letter to inform you” states what is obvious to the reader.
  • “Please rest assured” sounds “as if you’re asking the reader to take a nap,” said survey respondents.
  • “Please be advised that” wastes time and says nothing.
  • “At your earliest convenience” and “as soon as possible” are too vague; provide a specific date.
  • “If you should have any further questions, please do not hesitate to contact me” is overused. Find a fresher expression, such as “Please call if you have any questions.”
  • “For your perusal,” “review,” “consideration” are outdated and pretentious. All of these phrases should be avoided by contemporary business writers.

Adjectives

Anything that modifies a noun functions as an adjective.

Articles

Indefinite Definite Demonstrative Possessive Numeral
  • a
  • an
  • all
  • none
  • some
  • any
  • the
  • this
  • that
  • these
  • those
  • my
  • his
  • her
  • your
  • our
  • their
  • two
  • first
A dog was barking. The dog was barking. That dog was barking. My dog was barking. Two dogs were barking.

Punctuation

Just as body language cues us in to what another person is saying, so does punctuation clarify what is written.

Commas are used to:

Introduce a word or phrase:

  • He needed only one thing, encouragement.
  • (Or: He needed only one thing: encouragement.)

Separate independent clauses:

  • He did not like his work, and his distaste for it was evident to everyone.
  • (Comma optional here. Since they are two independent clauses, they could also be two separate sentences.)

Enclose parenthetical words, phrases, clauses:

  • Note, for example, the illegally parked bus.

Indicate omission:

  • He takes his work seriously, himself lightly. (He takes is omitted in the second half.)

Make a series more clear:

  • I request that all of my worldly goods be split equally between Jim, Jacob, Sarah, and Susie. (Each gets 25%, right? Well, maybe 20% each–the lawyer gets his share, too!)
  • I request that all of my worldly goods be split equally between Jim, Jacob, Sarah and Susie. (Do Jim and Jacob each get a third, with Sarah and Susie sharing the other third? The law says, yes.)

Ellipses

Ellipsis dots are not used to introduce a series or a bulleted list. Do not use ellipsis dots for any purpose other than to indicate omission, such as when quoting a source from which you have edited words. Be careful when you do omit words to not change the overall meaning.

  • The letter states “the programmer and the developer must create a system flowchart.”
  • The letter states “the programmer … must create a system flowchart.”

Quotation Marks

Both double (“) and single (‘) quotation marks are for enclosing words, phrases, clauses, sentences, paragraphs, and groups of paragraphs. Quotation marks are used for:

  • Direct quotations
  • Lengthy direct quotations
  • Change of speaker
  • Titles and names (Underlining or italics s/b used in word processing)
  • Quotation w/in a quotation

Place marks correctly with reference to other marks. (British usage is exactly reversed from American usage.)

The comma and the period always come inside the quotation marks.

  • “Well,” he replied, “I’m not sure.” Then he inquired, “What do you think is fair ?”
  • He referred to it as a “gentlemen’s agreement,” but to me it was sheer ” bunk.”

A question mark, exclamation point, or dash come outside the quotation marks unless it is part of the quotation, as in the first example:

  • “What will my starting salary be?” asked the manager.
  • Did he say, “I have enough money”?
  • The performance was a “flop”!

The semicolon and colon come outside the quotation marks:

  • Study the following in “Human Anatomy”: Bones

Colon

A colon is used for:

Introduction

  • My goal in this job is simple: success.

Separation (as in subtitles)

  • Education for College: Improving the High School Curriculum

General rules of usage:

  • Never use a colon directly after any verb, or the conjunction that.
  • Do not place a colon between a preposition and its object

Hyphenation

Hyphens may be used to avoid ambiguity and difficult reading, but if misreading is unlikely, the compound may be closed.

  • re-create (vs. recreate)
  • biomedical
  • multifaceted
  • interrelated
  • anti-inflammatory (double vowel)
  • co-opt

Compound adjectives should be hyphenated, as in

  • labor-intensive report
  • two-digit date fields
  • on-staff engineers
  • Y2K-Compliance Assessment (vs. Y2K Compliance)

New Words

Many words in common use today are relatively new, or are old words being used in a new way. Therefore, the “rules” for their use are not firmly established. Some examples are:

  • Internet (capitalized)
  • intranet (not capitalized)
  • online
  • email, e-mail, or E-mail (AKA “evidence mail” Keep that in mind when you send them!)
  • Web page (capitalized)
  • website
  • browser, site, server
  • protocols
  • logon, log on: The Logon dialog box appears. (noun); Log on to the network. (verb)

Compound Words

  • An open compound is a combination of separate words that are so closely related as to constitute a single concept, such as stool pigeon.
  • A hyphenated compound is a combination of words joined by one or more hyphens, such as mass-produced goods.
  • A closed or solid compound is a combination of two or more originally separate words that are now spelled as one word, such as notebook.

For some years now, the trend in spelling compound words has been away from the use of hyphens. This is a trend, not a rule. After they are in common use for an undefined amount of time (usually, after they make it into a dictionary), they go from being temporary compounds to permanent compounds. When a compound is used as an adjective before a noun, it is often hyphenated to avoid misleading the reader. For example:

  • Bob’s first-floor apartment is hyphenated to make it clear that you mean an apartment on the first floor, rather than it was Bob’s first apartment.
  • The phrase, sixty-five-year-old men is hyphenated to make it clear that the men are 65 years old, rather than there being 60 five-year-old men.
  • However, the phrase much loved friend is understood as is and requires no hyphen for clarification.
  • Note also that foreign words and phrases are usually not hyphenated, as in ad hoc reports.

There are pages and pages of rules and exceptions having to do with hyphenated compounds. For example:

  • half-baked plan is hyphenated (as are most half compounds) but halfway house and halfhearted attempt are not. (These are examples of temporary compounds that have become permanent compounds through widely accepted use.

By the way, words ending in ly are not hyphenated since ambiguity is unlikely.)

When there are multiple adjectives in a compound, each is hyphenated, as in Do you manage other customer- or business-sensitive data, to indicate, in this case, that the data is both customer sensitive and business sensitive. Without the hyphen, the sentence is asking two separate questions: Do you manage other customer? (which makes no sense) and Do you manage business-sensitive data?

References

Most of the examples and “rules” in this presentation were taken from:

  • Handbook of Technical Writing bySt.Martins Press
  • Punctuate it Right! by Harry Shaw
  • The Computer Encyclopedia by Alan Freedman
  • TheChicagoManual of Style by theUniversityofChicagoPress
  • “Don’t Use These Phrases!” Winning Strategies for Corporate Communication,Springfield,Virginia: Communication Concepts, 1991.


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